2013-04-19 / Top Stories

Verizon Promises Ocean Bay Full Service

By Miriam Rosenberg


Some of the more than a dozen Verizon repair vehicles that were parked outside Ocean Bay Houses Tuesday morning. Photo by Miriam Rosenberg Some of the more than a dozen Verizon repair vehicles that were parked outside Ocean Bay Houses Tuesday morning. Photo by Miriam Rosenberg After being called on the carpet for failing to restore service to all of its customers at Ocean Bay Houses since Superstorm Sandy, Verizon has announced service to the entire housing development will be restored before the end of the month.

On Tuesday, April 9th, more than a dozen Verizon vehicles were outside Ocean Bay Houses as the company embarked on restoring phone and Internet service to residents.

In an email to The Wave, company representative John J. Bonomo said, “We have workers at all the buildings. Some are creating the fiber networks inside the buildings, [but] the majority of buildings are done. The remaining buildings will be done by April 23th or 24th. Other technicians are installing service inside apartments. We have been in regular communications with the managing director of the Ocean Bay complex.”

As of April 9th, Bonomo said that there were approximately 200 people still without service. This number does not include those who have been given temporary wireless alternatives until their regular service is restored.

On March 25th Councilman Donovan Richards held a press conference outside the Ocean Bay Houses saying that “Since Hurricane Sandy, hundreds of residents in (the complex) still, today, don’t have phone or Internet service.” He called on the company to fix the problem immediately or he would turn to Time Warner to help his constituents.

There is no word from Verizon on whether customers will get three months of free service to compensate them for the long disruption, as Richards originally requested.

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