2012-10-26 / Top Stories

LIPA,Goldfeder Agree On Notifications

This week Assemblyman Goldfeder and LIPA officials toured the LIPA and National Grid storm command center in Hicksville, NY to get a first-hand look at the nerve center for major storms and events.

The meeting comes after the Assemblyman posed questions about how LIPA interacts with the New York City Office of Emergency Management (NYCOEM) to notify customers of service interruptions.

“It was a pleasure to visit the LIPA storm command center and hear more about their plans for emergency preparedness and notification,” said Assemblyman Phil Goldfeder (D-Rockaway). “I commend LIPA for their immediate and thorough response to my request, but more importantly for their commitment to work with my office, the NYC Office of Emergency Management and the community to ensure that we are fully prepared for whatever disaster or situation we are presented with.”

“While we are confident in our procedures for how we notify and coordinate with emergency personal and customers for major storms and events, we understand there is always room to improve. We are happy to work with the Assemblyman to fine-tune our procedures and address any questions he may have,” said LIPA Vice President of Transmission and Distribution Operations, Nick Lizanich.

Currently, LIPA adheres to emergency procedures via the Incident Command Structure set-up by the NYC OEM for outages that affect critical electric customers, as well as large-area outages that might occur on the Rockaway Peninsula. Strict notification protocols exist between LIPA Electric Operations and NYC OEM for any transmission failure or disruption of power to a critical facility, such as a school or pumping station.

During the tour Assemblyman Goldfeder was also briefed on how LIPA prepares for major storms as well as LIPA’s storm restoration process. The Assemblyman also received an update on upcoming work in the area that will help to strengthen the distribution system and increase reliability. In 2012 LIPA upgraded a major transmission feed to the Rockaway Peninsula which means that LIPA customers will now see further improvements to their reliability.

Assemblyman Goldfeder and LIPA also want to remind customers that they can visit LIPA’s website at www.lipower.org/stormcenter to report outages and receive restoration information.

In addition, LIPA customers can also register their cell phones to report and receive outage updates via text messaging.

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