2012-07-20 / Letters

No Surprise Here

Dear Editor,

It comes as no surprise to me that Peninsula Hospital is being posthumously lauded for its quality of care. As Chief Medical Officer my primary responsibility was patient care and quality of care. Good quality of care comes from hospital staff members who truly care and who believe that quality of care is important. Quality is not financially driven, it is driven by people. The nursing and ancillary staff at Peninsula was the best – they really cared. Of course, being human mistakes happen, and when there was a problem, however small, it was fully investigated and the cause(s) corrected.

Last year Peninsula was reported to be the only hospital in NY City to have zero blood infections related to IV catheters. This year the hospital was reported to be #2 in NYC for quality, besting vaunted hospitals with tons of money like NY Cornell. This was no accident. Unfortunately, the community never recognized Peninsula for what it was – an excellent community hospital. If you needed services that the hospital didn’t provide (like brain or heart surgery) you were transferred to a facility that did provide these services.

Peninsula closed because of financial issues. Federal data indicated that 85 percent of Rockaway residents sought inpatient care off the peninsula. If the community truly supported the hospital it probably would have remained open. Likewise, repeated negative articles printed by “The Wave” didn’t help either.

PETER GALVIN, MD

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