2012-06-08 / Letters

My SJEH Experience

Dear Editor,

At 3:30 a.m. on Thursday May 17, I had difficulty breathing and asked my wife to take me to St. John’s Hospital. Upon arrival in the E.R. we found that it was packed with 20 or more people. It seemed that every space was occupied by gurneys with sick and injured people, piled up with new arrivals steadily coming in by police and E.M.S. workers.

Despite the crowd, I was taken a short time after and a nurse took my vitals and placed me on a monitor. I was told that I would be kept overnight but had to wait for a hospital bed. Since it took almost 11 hours to be given a room, I had a lot of time to observe the staff in action.

I expected to see Mass Panic. Instead I witnessed doctors, nurses and other hospital employees working as a well organized team. Hour after hour, every person in that room got the medical attention they needed.

I was assigned a room on the 11th floor and stayed there for two days. The staff took the time to get to know me, and made sure I had anything I needed. I felt as though I was spending my recovery time in a first class hotel. I never had to press the bell in that room for attention. There was always someone nearby to assist me with a blanket or a cup of tea.

This type of health care doesn’t just happen. It takes a lot of planning, supervision and training. I witnessed the high standard of medical service provided by dedicated, well trained professionals who offer excellent service to our community.

My thanks to everyone at this fine hospital from the administrator and supervisors to the wonderful staff. They are a credit to their profession and a blessing to our neighborhood.

ANDY MCGEE

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