Ulrich Presents Self Check-In At Broad Channel Library
New Self Service Check-in Kiosk
The first event was the unveiling of the library’s new customer self checkin machine, which allows residents to return materials at any time of day, even when the library is closed.
Ulrich said, “Broad Channel Library is now one of the first libraries in the borough to have this technology. Local residents can avoid long lines and return materials at any time, day or night. This is a good investment in the community and just another example of tax dollars well spent.”
Galante said, “Thanks to Councilman Ulrich’s support, the community has expanded access to return materials at Queens Library at any time, day or night, and with complete confidence. It’s a leap forward in customer service.” Galante called the kiosk a “great enhancement” for the branch and said the goal is to have one installed in every location throughout the borough.
The self check-in kiosk is part of the library’s ongoing customer service initiative intended to eliminate long lines and give customers expanded access to the library. This new technology was funded by $190,000 the Councilmember secured in last year’s budget. The external kiosk provides 24-hour access for material returns, and provides customers with receipts to document the returns.
Sikh Materials Donation Following that event, Ulrich and Galante joined Jagir Bains and other members of the Queens Sikh community for the presentation of dozens of books, DVDs and pamphlets about the religion to Queens Library at Broad Channel, as part of an awareness project.
The project, which has now donated materials to 47 out of the 62 Queens Library locations, is intended to increase the availability of information on Sikh culture, history and religion to librarygoers.
Ulrich said, “The Sikh community is part of the ethnic mosaic that makes Queens a unique and great place to live. Their effort to promote mutual respect and tolerance among all people is commendable.”
Bains said, “The awareness campaign was launched by the Sikhs because of the confusion and mistaken identity about them after 9/11. Sikhs have become the target of hate crimes, so it is very important to educate the local community that Sikhs are honest, God fearing and hard working people who believe in service to the community. I’m not advertising my religion – I’m trying to explain my religion.”
For information about the Sikh Awareness Project, contact Jagir Bains at 212-380- 8571.
Senator Huntley hopes to secure funding in next year’s state budget for library initiatives. “This is wonderful technology for the community and the families who use it,” she said. “Everybody is using this building, and we’re working together to improve it.”