SJEH Recognizes Employees Of The Month
With input from patients, St. John’s Episcopal Hospital honors one employee each month who has made a difference or whose performance has gone beyond the call of duty. Winners receive a Tiffany crystal star and a check for $100.
JANUARY’S WINNER: Fritz Lochard
Lochard, Chief Nuclear Medicine Technologist and employed at St. John’s since 2003, was nominated by Sanjay Kirtane, MD, a St. John’s cardiology attending, who says, “Mr. Lochard is an excellent and tremendous asset. He is the best tech I have seen and we cannot afford to lose him.” Patti Gillespie, Administrative Director of Imaging Services, states that Lochard is a role model with the confidence of a skilled practitioner, always placing the patient at the center of decisions, and maintaining his composure, even on the most stressful of days. Lochard makes himself available 24/7 for emergency and stat calls, provides nuclear-related lectures to the residents, and actively participates in Radiation Safety and Emergency Preparedness Committees. He is held in the highest regard and is a shining example of Responsibility, Compassion, Respect, Teamwork and Professionalism.
Brown, Service Assistant in the Pulmonary Care Center (Tower 8) and employed at St. John’s since 2007, was nominated by several patients, as well as her Nurse Manager, Lin Zabala. Brown is consistently commended for her Compassion. One patient, for instance, was concerned about her recently diagnosed diabe-tes. Brown helped to educate this patient about the condition and alleviated fears. When the patient asked Brown to tell her about her children to help brighten up her day, the award winner brought in pictures of her children the following day to share with her. Zabala states that Brown has the gift of making each patient feel welcome and wanted; she was even positively mentioned by name in one of the surveys that patients mail back to the hospital following their discharge. Additionally, she is a team player, welcoming all work assignments. Brown is the embodiment of Responsibility and her work performance is a fine example of service excellence.
Rashad, Technical Manager in the Hemodialysis Unit and employed at St. John’s since 2006, was nominated by Lynore Dupiton, Vice President of Patient Care Services, who cited his efficiency and dedication. He can be called upon by staff members at any hour to respond and assist with any technical problem that may develop. At times, he has worked long hours and weekends without additional pay.
Rashad helps educate staff by providing formal and informal education. He takes enormous pride in the Hemodialysis unit, maintaining high standards for himself and ensuring that the Hemodialysis staff lives up to these standards.
Alicia Calderon, Director of Hemodialysis, says that Rashad came to St. John’s with excellent patient care skills, but no major experience regarding machine repair and maintenance.
He went to Denver for training on the systems and machines and returned with a wealth of knowledge. Thanks to his expertise, the unit’s machines, water stations, and cultures and endotoxin levels are down to zero growth, far less than the accepted standard. Rashad is clearly an asset and is a wonderful example of Responsibility, Professionalism and Teamwork.