Bad Hospital Service
On Wednesday June 3, my daughter came home from school and complained that she was in pain. The pain got worse by the minute and I decided to call 911 and an ambulance was sent. I was asked by the FDNY Warden, which hospital we would like to go to, and my reply was "the nearest and the best." He recommended St. John's Hospital in our area and I agreed, since I wanted my child to get the urgent medical care that she needed. After some wait, without a physical examination, mind you, the doctor (I can provide his name) concluded after asking us a few questions, that this was a muscular pain even though she stated that she fell over the weekend. Further he prescribed verbally that I should give her some Motrin when I got home. At no time was one painkiller offered at the hospital to relieve the pain of my child. I asked the doctor, this is all? He concluded yes. I was upset, but did as he sug- gested. Two days later, after using Motrin, the crippling " pain took over her back again. She could not walk and had to be lifted, placed in the stretcher and ambulance yet again, while screaming at the slightest movement. This time, I told the ambulance driver that she should be taken to the Schneider Children's Hospital in Long Island. After an MRI and CT scan, a fracture was found in her lower spine which was causing the pain. She has been out of school for four weeks.
Needless to say, I am extremely disappointed in the service at St John's Hospital and would like to recommend to their management that pediatric care staff be included in the ER and that thorough care should be taken before dismissing patients. I would hate to think what else could have happened if I did not use my instinct and take her to another hospital.