2009-06-12 / Top Stories

MTA MetroCard Grace Periods

Customers who purchase a 1-Day Fun Pass, 7-Day, 14- Day or 30-Day Unlimited MetroCard prior to the scheduled June 28 fare change, and use them for the first time no later than July 6, will receive all of the unlimited travel to which they are entitled.

Pay-Per-Ride MetroCards are not affected and can be used normally after the increase. One-Day Fun Passes purchased prior to June 28, will be valid through July 6. 7-Day unlimited cards (including 7-day Express Bus Plus passes) will be valid through July 12, and 14-Day Unlimited Cards will be valid through July 19. 30-Day Unlimited MetroCards purchased prior to June 28 will be valid through Tuesday, August 4.

Customers who use Unlimited-ride cards purchased prior to June 28 for the first time on July 7 or thereafter, and find themselves with unused or partially used cards after August 4, can send in the card for a cash refund. Refunds for partially used cards will be made on a pro-rated basis; unused cards will be refunded in full. Customers can send in their unused or partially used cards to MetroCard Customer Claims by picking up a self-addressed, postagepaid business reply envelope at subway station booths.

Customers can also take this opportunity to sign up for the EasyPayXpress MetroCard, the MetroCard that refills itself automatically. The EasyPayXpress MetroCard is good for two years, which eliminates the need for multiple card purchases, and that's good for the environment. Customers can use their credit card, debit card or pre-tax transportation benefits card to sign up for EasyPayXpress, and choose either the 30-Day Unlimited Ride or Pay-Per-Ride option. All account transactions can be reviewed on line on a secured website. And there's no loss if the card is lost or stolen.

Customers interested in information about EasyPayXpress can visit www.mta.info for complete details.

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