Who do I speak to about the services of Human Resources?
They put people applying for public assistance through job training programs which help us look for jobs.
Some rules are unfair. I told them I needed shoes and they told me they couldn't give me a voucher because it isn't my first time in the program. But if I go there in boots or sneakers I get cut from assistance. I have shoes, but they look like sneakers and they won't accept that. So what do I do? Do I stay home because I don't have a pair of shoes, or do I waste my car fare and time to get sent back home. Either way they are cutting me off.
Also, why can't we use our EBJ cards at Metro Card machines? If the city can't do that, why can't they cover our fees at the check cashing place? Public assistance should be exempt from such fees.
If you can't do that at least let us get our whole $25
" issues our $25.00 every Monday on the Benefit Card for your W.E.P. assignment. They expect you to do everything, but don't give enough everyday.
First, we go to the ATM machine and we can only take out $20.00 plus fees taken out. Second, if we go to the teller we get about $23 and change but still not enough for the weekly card. And if we don't show up for lack of car fare, they say it's our fault and FTC us, meaning "failed to comply."
One time they "FTCed" me for going to my son's graduation. I told them I needed a week to go to Alabama to attend my son's graduation and I was told that it was not a valid excuse. A mother is not supposed to miss a once in a lifetime event.
They also don't seem to understand medical programs. If you need aid for more than four hours without an excuse they "FTC" you. Some medical problems are private. It's a doctor and patient privilege and I don't feel comfortable explaining it to them or showing them tests or whatever we are at the doctor for. I have been through this program so many times and got "FTCed" for some of the reasons which I believe just aren't fair. That is why I have been sending out resumes and making calls for jobs on my own. (I guess I will have to borrow my sister's shoes.) Some systems sure stick it to you whenever they can.