2003-12-12 / Community

JCCRP Sets Consumer Assistance Program

JCCRP Sets Consumer Assistance Program

The Jewish Community Council of the Rockaway Peninsula or JCCRP as it is commonly called is your one-stop for a great number of social services.

One of these services is the MCCAP or Managed Care Consumer Assistance Program, which helps its clients through the maze of Medicaid/Medicare/Family Health Plus and Child Health plus managed care.

Since September 2002, the Rockaways have been phased into mandatory managed care. This means that most Medicaid, Family Health Plus and Child Health Plus recipients will have to join an HMO to coordinate their health care.

The JCCRP’s managed care specialist is Kathy Rosenberg who gives weekly workshops explaining the changes to these valuable health care programs.

Kathy says," There are many people on Medicare (and other insurances) who are incorrectly billed and pay the bills because of their fear of bad credit. I have been able to advocate on their behalf and avoid these unnecessary payments.’

One such client, Julie T., came in with a bill from a well known lab for $465.00. Julie had given her insurance information to the lab at the time of treatment and they told her she was covered, and still sent her this bill. She almost paid it because she had recently improved her credit and didn’t want any further problems but she luckily had received a flyer about the MCCAP program at the JCCRP and decided to call first.

Julie is very lucky that she made that call. The bill was determined to have been sent to her in error.

Another client Jeremy M., is diabetic and was erroneously "bumped off" Medicaid. He tried to clear up the mix-up himself but was unable to. After contacting Kathy at the JCCRP, his Medicaid was reinstated and he was reimbursed for doctor and prescription bills accrued during the period his insurance was ineffective.

These and many other problems can be addressed and solved by one phone call to the JCCRP.

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