2002-07-13 / Community

SJEH Program Helps Families in Crisis

SJEH Program Helps
Families in Crisis


The Blended Case Management team of St. John's Episcopal Hospital includes (pictured left to right) Ronald Brenner, M.D., Chairman of Psychiatry; Anne Knight, Director of Child and Adolescent Crisis Services and Nat Etrog, Director of Outpatient Psychiatric Services.The Blended Case Management team of St. John's Episcopal Hospital includes (pictured left to right) Ronald Brenner, M.D., Chairman of Psychiatry; Anne Knight, Director of Child and Adolescent Crisis Services and Nat Etrog, Director of Outpatient Psychiatric Services.

A new program is being offered on the peninsula to provide support and counseling to at-risk teens and to help troubled families gain stability. St. John’s Episcopal Hospital’s new "Blended Case Management" program offers intensive services including crisis intervention and supportive services like recreational activities.

The program, which is being administered under its Home Based Crisis Intervention program, is a result of new regulations by the New York State Office of Mental Health, explains Anne Knight, Director of Child and Adolescent Crisis Services.

"This is the first time a program like this will be offered on the Peninsula," Knight said.

"Blended Case Management allows us to take a holistic approach with the youngster in working with the family and with other agencies involved."

The program takes a team approach to case management services by combining the caseloads of multiple Intensive Case Managers (ICMs) and Supportive Case Managers (SCMs).

"This new, more flexible model of care allows case managers to tailor a program to fit the individual rather than imposing a single model of service intensity on all recipients," says Nat Etrog, Director of Outpatient Psychiatric Services.

This represents an important step in the evolution of case management services," Knight said. "Our long term goal is to develop an approach to providing care that results in positive outcomes for recipients which can mean a reductions in hospitalizations, homelessness, incarcerations, increases employment, educational achievement, and satisfaction with quality of life."

Blended case management also allows recipients to "graduate" to less intensive levels of case management service at the appropriate time, without severing their relationships with familiar case managers who are critical to maintaining community stability, particularly during potentially difficult periods of transition.

St. John’s is currently working with local agencies throughout Queens to transition local recipients from various agencies to its program. It has the capacity to serve 88 families. The program is headquartered at 230 Beach 102 St., Building A, in Rockaway Park, although services are provided in the home and in the community. For information call (718) 474-2070.


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