2001-09-22 / Front Page

Social Security To Help WTC Victims

Social Security To Help WTC Victims

Social Security To Help WTC Victims

In response to the horrific acts of terrorism against the United States on September 11, 2001, the Social Security Administration (SSA) has initiated a series of actions designed to ensure continuity of its operations and quick response to those who need Social Security services.

All but one Social Security office in New York City, 26 Federal Plaza, is open. That office is expected to open in a week. The Social Security toll-free 800 number, 1-800-772-1213, is fully staffed and operational. The Social Security web site, www.ssa.gov, is running 24 hours, seven days a week. Social Security benefits will not be interrupted and payments should be received on time.

Social Security may provide survivors benefits for the families of those who tragically lost their lives in the terrorist attacks. Those who suffered critical injuries as result of the attacks may be eligible for Social Security disability benefits.

Social Security is working with local and regional officials as well as with employees in the affected areas to assist families who may be eligible for Social Security benefits. The Administration is working to ensure that emergency procedures are followed that will provide the most prompt and efficient processes for taking claims and paying benefits to the victims and survivors of these attacks.

Those already receiving monthly Social Security and Supplemental Security Income benefits are being assured that their September and October benefits will arrive on time.

SSA has activated special emergency handling procedures for survivor claims resulting from the terrorist plane crashes at the World Trade C enter, the Pentagon and in Pennsylvania on September 11, 2001.

People applying for survivor benefits using SSA’s toll-free-800 number will have their claims processed at the time of their call. Survivor claimants who choose to file at their local office will have their claims filed at the time of their visit. All survivor claims related to Tuesday’s plane crashes will be handled under the Agency’s disaster/emergency policies and procedures. These procedures allow for acceptance of airplane manifests, list of employees furnished by the employers and other statements that would place the worker at the scene of the tragedy as proof of death.

Survivor benefits will be payable for the month of September. These payments will be made in October.


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