2001-06-23 / Front Page

CVS Customers, Check Your Labels!

CVS Customers, Check Your Labels!

By Gary G. Toms

On Tuesday June 19, 2001, Ms. Karen Collier stopped into The Wave office. She had just returned from her home, on the East end, and she wanted to call attention to a dangerous situation she experienced with the CVS Pharmacy, located at 87-07 Rockaway Beach Boulevard.

After regaining her composure, she was extremely nervous, she proceeded to explain what happened.

"I made it home, and I pulled out the medications that I purchased at CVS. I began to take the medicine, there were three in all, and I suddenly noticed that one of the medications had someone else’s name on it. I became really frightened because had I not read the label, I may not be standing here with you now." she states.

The Wave obtained copies of the medication labels, and there was indeed a discrepancy in the names listed. While two of the medications listed Karen Collier’s name, the third medication was administered under the name Roberta Collier, who lived at a totally different address.

"I think this is a very serious matter. I’m fortunate because I can read. If someone couldn’t read, they might take this medication with fatal consequences." says Collier.

When Collier approached the management of CVS to inform them of their error, she was told that she received the right medication, but an incorrect name had been pulled on the store’s computer. The pharmacy then made the correction, but did not offer anything in the way of an apology to Karen Collier.

In effort to forewarn Roberta Collier that she may have an incorrect prescription, The Wave contacted her to inform her of what had transpired. "I’m not sure what they are doing over there, but I have not had any prescriptions fill there recently. I’ll definitely check all of my prescriptions from now on when I get them filled at that CVS location." says Roberta.


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