2001-04-07 / Letters

Quality Care

Quality Care

Dear Editor;

My mother passed away on March 4th, 2001. She was ninety years old and succumbed to the ravages of cancer and its many complications. The last days of her life were very difficult. My brothers, sister, and I had to make many decisions regarding health care for mom. We rejected many times suggestions to admit mom into an outside health care facility. We wanted to attend to our mother’s needs ourselves. However, as her condition progressed we realized we were unable to give her the professional care she required. Her doctor suggested admitting her into a center for rehabilitation for a few weeks. We decided reluctantly to take his advice. We decided that we would diligently monitor her care and if there were any problems we would explore other options of health care.

In January, my mom was admitted into Promenade Rehabilitation Center in Rockaway on B. 114th St. The first few days I experienced many episodes of overwhelming guilt because of this decision. My feeling of betrayal and failure were torturous. How could I do this to my mother? I had promised her I would always be there and take care of her. I never realized the enormity of that statement. I was enlightened however the last few weeks of my mother’s life. During this time she was growing more and more dependent on others to assist her performing the normal everyday routines we all take for granted. Everyday became a challenge of endurance. The decision to solicit outside help I now realize was the correct one.

I’m writing this letter to express my deepest appreciation to the staff and all personnel involved with the Promenade Rehabilitation Center. Thank you for the tender loving care you gave my mother, Bridget Casey, during her brief stay at your health care center. It was obvious that the concern for my mother and her medical condition was genuinely sincere. It was very evident to my family and me that patient care is an absolute priority at Promenade. The employees always extended themselves to meet the needs of the patients and visiting family members. Once again, let me say thank you on behalf of my entire family and my beloved mother, Bridget Casey, for a job well done.


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